Tuesday, July 20, 2010

What is most needed boss

Not long ago, I received a called the "fierce urgency" of the e-mail, to the effect that: Song teacher, I am a landscape design and construction business executives. These days, I am both worried and anxious, but usually it seems very strong-minded but I did not mind, do not know how to do. Last Monday, to find the boss said to me, you see we building the light, many people left the office, lights a night, there are air conditioning, computers, no one still open at noon, you are paying attention to the. I quickly made an "office facilities, strengthening the management on notice"; Wednesday, just go to work, the boss has stopped me in the door, said the company, you see, we work Lanlansansan the company's employees, as well as wearing slippers, what sort of decency? Thanks to such an image, who would be willing to live to us? I dare not neglect it quickly developed a "dress code on work attendance and the provisions of" issued down. Was not any in a few days, the boss called me into his office, a door he said to me seriously, you is how when this administration, and last month, I'll give you a lunch canteen staff costs higher than the standard , this month is still super, there are no lights are turned off from work, wearing slippers, do you think that issuing a notice on the list you ... ... out from the boss's office, my mind blank. Think of it the past few years his company's loyal and hard working boss, in return, or not satisfied with the boss, might still be fired, I am really a stomach of grievances. Boss today so that tomorrow, as I really do not know what the boss wanted me to do. Please tell me how to do? Urgent!

Indeed, this message also Jinong ignorant of my boss want? When subordinates what should be satisfied with how dry the boss? I'm afraid that a manager is often encountered and should think about.

Thought to want to go, I think as managers at all levels, light a loyal and hardworking is not enough, more importantly, you have to do to think like the boss, so to act like the boss. Think the boss might think that the boss wants, that is what we usually have a boss to consciousness. Specifically, if we have the cost, efficiency, results of consciousness and quality awareness, and self-motivated implementation of their behavior and actions, as we persevere in going, I think our work with the boss's idea of natural Jiu step , we also do not have all day to try to figure out the boss nervous to what exactly you want.

1. Cost consciousness - what to do can be more economical?

Owner is profit-economy animal. The boss's profits come from? No more than two areas: income and savings, but a close one, a minus is easily said than done, which makes a lot of bosses a headache.

As a manager, owner hired us to spend money, on the one hand we can not let the boss's money wasted, on the other hand, we have always, at any time for business as the owners have to plan carefully, so that employers spend the least money to do most things . Therefore, the cost is the boss every day, pondering the question, in any matter that the boss has a sense of cost consciousness. If you are the boss every day for more money, less money, the boss will mean to you?

銆怌ase銆?What is the cost-conscious

Comparison of the executive chief of the Shuang Liu recently. Because the boss asked him to improve cafeteria food and service quality, he passed on-site production, staff appraisal scoring ways, once employed eight skilled and cook, cafeteria food variety, quality and service the dramatic changes immediately, The staff are extremely satisfied with his colleagues Dukua ideas, there are ways, he himself was to do a beautiful thing.

However, one day near noon, the boss called him to say: "Little Liu, you see, the Administrative Section of the cafeteria budget overruns for two consecutive months, and nearly double the cost overruns. Is not the number of cooks should be reduced?" Boss 're right, Liu said quickly: "Well, I should not be brought examination table, you see who is laid off?"

The boss said: "It is said that this is not something I control. But I have a way." Talking the boss called and a dozen staff, gave each person five dollars a meal ticket, said: "You to the canteen to me five dollars to buy a lunch, to say nothing, and then come to my office. "Liu know, who do canteen who sell food.

Soon, a dozen employees, carrying their own food bought standing in front of the boss. Boss overcast with a straight face, eyes back and forth at each meal on fire, pick and choose the three most hearty lunch to me: "Xiao, check out these three lunch, who sell, they dismissed me . Also, give those who stay on the school cook, tell them what is cost-conscious. "

Liu mind a blank, very ashamed mind: Yes, ah his own patronizing improve service quality, and how not to think of it costs too!

We all know that, as a world famous company, Toyota is notoriously savings, even to our belief. In Toyota, the company's internal memo to repeatedly use 4. First use a pencil, the second use of markers, the third time in the negative use of pencil, the fourth in the negative use of pen. The early years, Toyota's toilet in office are more of a brick, because it can turn into 6 liters of water tank 5 liters, 1 liter of water each time to save.

In fact, every manager and employee to do any thing, can do this to measure how much a price to pay (money) to complete, is not it better to save, the better approach, this idea is the "cost consciousness. " If you can help out a large-scale enterprises and the owner's income savings plan better, if not, then you may try following some of the ever-present small start.

(1) a trip to the car can do one thing, perhaps a couple of things properly arranged, the car can also do a lot of things out.

(2) of used paper, non-important files can also use the reverse side. Print or copy documents when the files need to stay beyond the necessary backup.

(3) can be used to solve the non-network EMAIL long-distance calls; can call to resolve the non-travel.

(4) to complete its work within a certain period of time, no delay.

(5) readily to turn off the faucet, close all.

... ...

2. Efficiency Awareness - what to do can save even more time?

We pay out real money to spend is the boss, the boss who hired us, but also the employment of our time. If your annual income is 35,000 yuan, then the value of every minute you are 0.34 yuan, the value is 20.7 yuan per hour, the daily value is 144.6 yuan. That is, as professionals at all levels, the minimum requirement is first necessary to own every minute, hourly, daily, monthly, "copies of money" earned out. Otherwise, you have not done their duty, the boss would lose money. If we even their own "copies of money" have earned enough, the long run, companies will certainly be close. So, how in the limited working hours, and create maximum value for the enterprise, increase efficiency, it is of interest to every owner, every manager and employee is to be done. How to become a high performance professional managers? Following points should be noted:

(1) clear objectives and plans

According to the company's annual goal, we must necessarily make their own lead the team and the annual target. Then, in the decomposition of these goals to half-yearly, quarterly, monthly, weekly, daily. The goal of all time must be clear, explicit, consistent with the principles of SMART. To be implemented in their own or everyone's shoulders.

Clear objectives, how to achieve goals? This requires development of practical work and implementation plans. Plans must be written down in black and white. If you do not, you are less easy to accomplish many things. A success, he will always know what to program, with plans to go to the Executive, at the same time to check the implementation of assessment, this is the work of management and self-management of the PDCA cycle approach.

(2) seize the focus

Eyebrows beard grabbed the man's work is a professional taboo. Should always keep in mind: with 80% of the time and effort to do and decisions affecting your life and work of that 20% of the important things, this is the "28 rule." That is, you should always seize and make those critical few, not the reverse.

In order to achieve the purpose of efficient use of time, we must abide by these principles: to focus on things that can get the most return on the face of many complex matters, we must prioritize, and schedule accordingly to their own design, and strictly in accordance with the schedule in the matter of importance and priority to act. Do not press a key to control things, is bound to lead expeditions.

(3) no delay

Positive people, their heads will always be two words: immediate action. All successful people, their ideas are very clear, always aiming at the most important thing, and the constraints and incentives they need to be completed. Procrastination is a synonym for negative delay is only one result, that is nothing. Solve the delay problems are two of the most simple way: First, do it now; two things on that day completed, Nissin day-end.

3. Results sense - you complete the goals?

Many foreign-owned enterprises play or recruitment advertising, often a word appears is "ResultOriented", in Chinese means "results oriented", which indicated that they welcomed the "results oriented" type of talent.

In general, business owners are aware of what is results-oriented, mainly because employers must pay wages for each end of the month, employees to bosses want results, this result is that wage. Since the company invited a gang of people work to the end, no matter good or bad management, wages must be made on time, which is results-oriented. In turn, employees should also have a results-oriented, when you are salaried, the boss asked you: "Why should I pay to send?" The "what" is what you should look at the results to the boss, or that you should give the boss a convince him to give you the reason wages.

As a staff and subordinates, the results-oriented stress that "results" word, it has the following meanings:

(1) to achieve the objectives of the principle, not because of the difficulties and give up;

(2) to complete the result is final, there is no reason and excuse;

(3) before the target is no "elbow grease" and "fatigue", which are: to complete, or not completed;

(4) in the process before, you can have a thousand reasons, millions of reasons, thousands of helpless millions of dedication, but the results before speaking, but only a simple result: sales done? Things by requested that done? order to win it?

銆怌ase銆?Wang competent results oriented

Seeing a number of product orders will expire soon, but some parts of the supply is off the chain at the critical moment. So the king in charge to contact buyers and vendors must work the day after tomorrow afternoon before the remaining parts will be sent to the contract. Buyers contact for a long time, the result is "no." The king asked the man in charge of the buyer fairly good, "how kind of situation," he said: "No, do not do ah." King head really no reason not to believe him, but there is no way to believe him: If you believe He, that is, products can not get out, to the dealers do not pay the penalty, said the company's reputation will certainly suffer. This time?

So, the king drove overnight charge of more than 200 kilometers to the parts manufacturer, to find each other after the workshop, the production of equipment parts out of trouble, how repair but failed, anxious small business is lost in a fog. Time is 3:00, the king of his head suddenly remembered a friend in a state-owned large enterprise engaged in technology and equipment maintenance, and the level is quite high. He said nothing, they then drove more than 100 km to a friend's house. More than nine the next day, things finally buttoned up. This relieved the king in charge.

Wang often exhorted his men in charge said: If it because of objective reasons, then we can do nothing, but absolutely no reason to judge just because of our pessimistic give up efforts to lose the results.

As one who sent me e-mail friends, if he made a file note after checking the implementation, I think, would be required to reach the boss's expectations, the boss will no longer satisfied with the nature. The paper is a process and means to eliminate long-wearing slippers to work light and the phenomenon is the boss wants results.

4. Quality consciousness - you be the best yet?

The world, of course, no absolute "best", "best" is a state. We work in peacetime, is not some "almost", "indifferent", "Never mind", "no big deal" and "is almost not it? What do you want the fuss about?", "No one is wrong punctuation it? What great! "and" 5 minutes late is it? "... ...

"Quality, value and dignity is the starting point." A business, one product quality, service quality and level of work quality is the quality of their external character and business performance. Many entrepreneurs say: good product good people before, truth is so. We attach importance to details of the work quality requirements, "careless," "assume," "probably," "may," "make do in the past," and so is professional quality and professional people deviates from the requirements.

If you have a chance to Shanghai, you can look at the 1st Shanghai subway line and second line. One line is designed by the Germans, on the 2nd line is our own design. The overall look of these two lines and not much difference, but on the 2nd line of operating costs is much higher than on the 1st line, it seems not yet to break even. Careful observation of people find the reasons for the differences is that seemingly small details. For example, each subway exit is designed to have an outdoor three steps, and then down into the subway station. Is that small three steps to prevent the intrusion of rainwater, reducing the flood pressure on the subway. In fact the 1st line of those flood control facilities within the almost never used before, while the second line is rain flooded the tragedy occurred, causing no small loss. Of course, there are many nuances like this, but I am afraid that behind these differences is the attention to detail and the spirit of rigorous work.

In short, the boss's money as their money - everything about savings, the boss of things as their own business - everything efficiency, quality, effectiveness, the boss will be as our own, we will form win-win situation with the boss, his career has gone further down the road smooth.


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